Kyle was very professional and thorough and took the time to explain the nuances of the smart thermostat and of the heat pump unit itself.
Jan Howard
W"Mike was an excellent technician"
Mike was an excellent technician, reviewed the problem, pinpointing the TXV valve as the issue, and repaired the heat pump.
WILLIAM Luzadder
J"Service was professional and thorough"
Technicians were pleasant and knowledgeable. Service was professional and thorough.
Jeff Fleak
C"Very Knowledgeable Technician"
The technician, Andrew, was very knowledgeable and explained what our options were.
Carlo Venci
J"Wes was great and fixed our heat pump"
Wes was great and was able to fix our heat pump!
Julia Berger
I"Could Not Be More Pleased"
We have been with CARE now for 2 years and could not be more pleased with their service and commitment.
Info O
Very Professional and Thorough
We had CARE Heating and Cooling install a new thermostat on our heat pump. Kyle was very professional and thorough and took the time to explain the nuances of the smart thermostat and of the heat pump unit itself. We have had very good service from all technicians that have been out from CARE Heating and Cooling. They are all very knowledgeable and are extremely helpful in explaining the unit itself and the service they provided.
Jan Howard
Mike was an excellent technician
Mike was an excellent technician, reviewed the problem, pinpointing the TXV valve as the issue, and repaired the heat pump. He called ahead to let us know his schedule and finished the job. Thanks Care Heating and Cooling.
WILLIAM Luzadder
Service was professional and thorough
Technicians were pleasant and knowledgeable. Service was professional and thorough. I would most likely do business again. The only downside was the upselling, trying to get me to replace the units. I don't like upselling. My heat pump was only three years old and the parts were still under warranty. In the end, they just fixed the broken components as requested.
Jeff Fleak
Very Knowledgeable Technician
I had a problem with cooling of our heat pump system and was very glad that I reached out to Care Heating/Cooling Company and was able to get an appointment right away to get the issue checked. The technician, Andrew, was very knowledgeable and explained what our options were. He was very nice and was able to answer all our questions. We opted to have the issue resolved with the addition of refrigerant. At this time the cooling is working again and hopefully will last for a while. Thank you so much Care Heating/Cooling and especially to your proficient tech (Andrew).
Carlo Venci
Wes was great and fixed our heat pump
Wes was great and was able to fix our heat pump! Also, our dog really liked him and went up to him multiple times to get pets and love.
Julia Berger
Could Not Be More Pleased
We have been with CARE now for 2 years and could not be more pleased with their service and commitment to making sure our system is in a position to take care of our family throughout the year. Special thank you to Field Service Manager Alex for going the extra mile to make sure we had the best controls solution installed for our heat pump/natural gas system. We would highly recommend this company to those looking for a trustworthy HVAC contractor that stands behind their work.
Serving Westerville and beyond
Heat Pump Service Westerville
Maintaining a comfortable temperature in your home or office shouldn't come with unnecessary stress or excessive energy bills. At Care Heating and Cooling, we offer comprehensive heat pump services that ensure your system operates efficiently throughout the year. Whether you're in need of installation, repair, or general maintenance, our team is prepared to assist. Heat pumps are a sustainable and cost-effective solution for heating and cooling, but like any system, they require occasional professional attention to maintain peak performance. Our expert heat pump service technicians at Care Heating and Cooling are standing by to help!
For reliable heat pump services that promise comfort without compromise, call Care Heating and Cooling today: (614) 482-4360.
At Care Heating & Cooling, we treat you like a neighbor, not a sales target. As a family-owned, locally operated company in Westerville, OH, we focus on honest recommendations, fair pricing, and repairs that truly fix the problem. We’re committed to earning your trust through dependable service and long-term relationships.