We had no heat and they were out the same day and installed the part the next day.
Sheila Noyes
L"I Highly Recommend Their Services"
I continue to be very satisfied with the service and attention provided by Care Heating and Cooling.
Lamont Caldwell
R"Very professional and respectful"
He quickly identified the problem and scheduled an estimate call for parts replacement and an estimate for entire HVAC replacement.
Rick Wright
T"THANK YOU CARE, PAULA & AARON!!!"
Aaron arrived around 9 AM, diagnosed the problem and resolved it for around $200.
Tim Wasson
I"Technician Was Friendly and Informative"
They had a guy at my house before lunch! Now we're up and running and I really appreciate it!
Ian Ward
J"Very personable and professional"
Don from CARE Heating and Cooling Inc. was very personable and professional in handling our fall heating tune-up today.
Jeffrey Weinland
Very happy with the service
We had no heat and they were out the same day and ordered and installed the part the next day. Very happy with the service.
Sheila Noyes
I Highly Recommend Their Services
UPDATE 4.23.2026
I was worried after being assigned a new technician. I’ve been with Care and my technician for some time, so I was worried when he transferred. But I am pleased to share Kyle has done an excellent job, and I continue to be very satisfied with the service and attention provided by Care Heating and Cooling. I highly recommend their services. Thank you, Kyle and the Care Heating and Cooling team.
I called Care Heating and Cooling at 8:30 AM due to our heating unit not working. Not a great experience in the winter months. As always, Care answered the call timely, listened attentively to the problem, and dispatched the tech with an arrival window of 2 hours. Upon arrival, the tech quickly identified and resolved the issue timely.
Thank you to the Care team and technician James for the thorough explanation in addition to ensuring everything else checked out OK.
If you are looking for a heating and cooling company you can depend upon and trust, I highly recommend the Care team.
Lamont Caldwell
Very professional and respectful
Wes was out today to assess my furnace not working. He quickly identified the problem and scheduled an estimate call for parts replacement and an estimate for entire HVAC replacement. Very professional and respectful. Thank you, Wes!
Rick Wright
THANK YOU CARE, PAULA & AARON!!!
A big shout out to Paula & Aaron for the recent service! So here’s the background. Three and a half years ago we bought our house that was built in 2005. We called another HVAC company to do a $29.95 HVAC check-up. The technician said our furnace was shot and wrote up an estimate to replace nearly all of the components that totaled nearly the price of a new furnace (which he pitched in the strongest and scariest terms possible). I asked if the furnace was providing heat and was it leaking carbon monoxide - he responded that it was providing heat and it was not leaking carbon monoxide. My furnace has been operating well until recently. I did not follow his recommendation as I realized that the $29.95 check-up was only an unscrupulous ruse to sell me a new furnace. (Oh, he said I should also replace my AC unit at the same time because “everyone knows” that you should replace them both at the same time - my AC unit has been fine ever since!)
A few days ago my furnace stopped working during a very cold night, and I stayed up during the night to continually feed wood into our fireplace to keep the house from getting bitterly cold. I called Paula at CARE at around 7:30 AM that morning and asked for a technician to come out, and she said my service window would be from 9 AM - noon. Aaron arrived around 9 AM, diagnosed the problem, and resolved it for around $200. I asked him about my furnace given its 21-year age, and in a no-pressure way, he showed me that it is aged-out and probably should be replaced before next winter. This summer I plan to have CARE be the first estimate I get to replace both my furnace and AC unit.
THANK YOU CARE, PAULA & AARON!!!
Tim Wasson
Technician Was Friendly and Informative
Technician was friendly and informative! I called late at 11 p.m. last night when I noticed our furnace had stopped working and left my name and phone number with the gentleman taking my message. Then, the company called me at 7:06 a.m. this morning and they had a guy at my house before lunch! Now we're up and running and I really appreciate it! I wish the service fee would've gone toward the cost of the repair instead of in-addition-to it (reason for 4 stars), but overall I'm very pleased :-)
Ian Ward
Very personable and professional
Don from CARE Heating and Cooling Inc. was very personable and professional in handling our fall heating tune-up today. I highly recommend CARE as all of the technicians we have encountered over the years have been great and provided first rate service.
Serving Westerville and beyond
Heating Company Westerville
Stay warm and cozy with Care Heating and Cooling, your trusted partner in premier heating solutions. As a leading heating company, we specialize in the installation, maintenance, and repair of all types of heating systems. From traditional furnaces to modern, energy-efficient models, our expert team ensures your home remains the perfect haven of warmth during the colder months. As your trusted heating company, we're committed to providing reliable, high-quality service that meets your specific needs, prioritizing efficiency, and customer satisfaction. With Care Heating and Cooling, you can expect professional advice, top-notch installations, and swift repairs, all designed to keep your heating system running smoothly.
For a heating company you can count on, call Care Heating and Cooling at (614) 482-4360 today.
At Care Heating & Cooling, we treat you like a neighbor, not a sales target. As a family-owned, locally operated company in Westerville, OH, we focus on honest recommendations, fair pricing, and repairs that truly fix the problem. We’re committed to earning your trust through dependable service and long-term relationships.
